20 Mar 2017

Tonga's Ombudsman brings new, open approach

7:10 pm on 20 March 2017

Tonga's new Ombudsman says the approach of his office has been modernised to connect with the public and be more open.

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Photo: files

In December legislative changes were made to transform 'Aisea Taumoepeau from the Commissioner for Public Relations into the country's first Ombudsman.

Under the law Mr Taumoepeau can investigate government administration, either triggered by public complaint or by his own decision.

This month his office was officially launched along with a website.

Mr Taumoepeau said the new digital platform would allow people to lay complaints.

He said in the past his office was not allowed to divulge information regarding their investigations and complaints.

"Now, we are freed up on that. In doing that, I am sure it will help the operation. The website, it not only gives information of what we do and who we are etcetera, but we can also publicise specific matters that comes within our work that we might see to be beneficial to the public," said 'Aisea Taumoepeau.