20 Nov 2009

Manners Queen

From Jesse Mulligan, 1–4pm, 2:20 pm on 20 November 2009

The queen of Australasian etiquette is warning businesses their staffs' telephone manners may end up hurting their bottom lines.

Get the new RNZ app

for easy access to all your favourite programmes

Subscribe to Jesse Mulligan, 1–4pm

Podcast (MP3) Oggcast (Vorbis)