Immigration advisers critical of plans to close counters

Immigration officials are being warned there'll be more overstayers if the department doesn't reverse its decision to close public counters and make people apply for visas online. Immigration experts and Pacific Island community leaders say the move is a blow for those who have English as a second language or struggle with access to digital technology. Earlier Peter Elms from Immigration New Zealand defended the changes. Pacific Legal immigration adviser Richard Small joins us with his perspective.