If you're after a pay rise or seeking the release of a hostage, there are common strategies that can be used in both. Chris Voss is a former international hostage negotiator with the FBI, who now trains individuals, companies and governments on how to get what they want. He was with the FBI for 24 years where he directed and advised teams in a variety of investigations around the world. After retiring as the FBI's lead international hostage negotiator, Chris Voss started the Black Swan Group which gives advice on everything from crisis negotiation to business takeovers and many things in between.
21 May 2015