23 May 2017

To tip or not to tip...

From Nine To Noon, 9:46 am on 23 May 2017

The Deputy Prime Minister, Paula Bennett has suggested New Zealand should embrace tipping to improve the quality of service for tourists. Ms Bennett, who is also the Tourism Minister, made the comments in a letter to the New Zealand Herald and has been backed up by the Restaurant Association and the Hospitality Association. Kathryn Ryan speaks to Professor Michael Lynn,from Cornell University who's published more than 50 academic papers on the subject of tipping.

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