10 Jan 2016

Future of Shopping

From The Weekend, 11:49 am on 10 January 2016
Associate Professor Jonathan Elms

Associate Professor Jonathan Elms Photo: Supplied

Head of Massey University's retail programme Associate Professor Jonathan Elms on the future of retail and shopping: which stores will stay, which will go, the influence of the internet, consumer choice, holograms and robotic shop assistants, and why we like to shop.