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This Way Up

with Simon Morton

Saturday, Midday - 2pm

Audio from Saturday 11 July 2009

Not all audio is available due to copyright restrictions.

12:15 Product lives

Hamish Wilson of Consumer.org.nz's been researching how long stuff like TVs, washing machines and cell phones should last for. Plus Bill Bevan on the laws that protect you even after your warranty expires. (26′47″)

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12:45 Diamond city

Antwerp, in Belgium, is the world capital of the diamond trade, turning over US$42 billion a year. Ian Traynor on how tougher economic times are hitting diamond sales and the city. (15′43″)

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13:15 Tour de France: Route master

Ned Boulting joins us to explain how the Tour de France's route gets chosen. And money makes the Tour go round! (11′38″)

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13:25 Gadget teardowns

Would you fly half way round the world, queue up for 24 hours, pay full price for the latest gadget then unwrap it and smash it open while filming yourself? Luke Soules of iFixit does! (10′16″)

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13:35 Eco washing machine

Bill Westwater of Xeros is developing a prototype washing machine that only uses a tiny fraction of the water and power needed for a traditional model. (8′44″)

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13:45 Tech news: Google Chrome OS

Bill Thompson beams in and Google's launching its very own operating system at around the same time as Microsoft's Windows 7 and Apple's Snow Leopard come out later this year. (15′26″)

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First up this week - if you've bought a new TV or a toaster recently then chances are you'll have got some kind of a manufacturers' warranty with it. This means if anything happens inside that period then theoretically the goods get replaced or repaired at no cost to you the consumer...sounds easy. But what's the story when things go wrong outside the warranty period? Well if you're covered by the Consumer Guarantees Act you should be able to get a new flat screen TV to replace that 50 kilo box you bought five years ago that's never given you a decent picture! We'll show you how plus published figures on how long our appliances like TV's, washing machines, vacuum cleaners and cell phones should actually be lasting for.

Link to Bill's Disputes Tribunal how to (PDF) here
Link to Disputes Tribunal form (PDF) here
Link to Disputes Tribunal how to bring a dispute here

Then at around 12:40pm we're off to Antwerp in Belgium - the world's capital for the diamond business. Antwerp's diamond industry turns over US$42 billion a year...not bad when you think that the city's 1,800 diamond dealers are all crammed into an area you can walk round in about 15 minutes! But with tougher economic times worldwide diamond production has pretty much dried up and dealing in cut and uncut stones has about halved in Antwerp over the past year.

After the news at 1:10pm we stay in Europe, and we're heading to the Pyrenees where Ned Boulting's following the 96th Tour de France. Every year the race takes a different route, and seems to stop in countries outside France as well. So how's the circuit actually chosen and is it all about money?

At 1:20pm would you fly half way round the world, queue up for 24 hours in the rain, pay full price for the latest iPhone then unwrap it and smash it open? We're speaking to a guy running a gadget teardown or dis-assembly website where every second counts to give the world its first glimpse inside the latest MP3 player or mobile phone. (Unboxing vids here )

Then at 1:35pm a new washing machine that's meant to use a tiny fraction of the water and power of a conventional machine. A normal machine takes about 35 litres of water to wash 1 kilo of laundry. But the makers of this new machine reckon it takes just 1 litre of water to do the same thing and it still gets your clothes clean! We find out how it works.

Then finallyBill Thompson beams in at around 1.45pm with technology news and Google's launching its very own operating system at around the same time as Microsoft's Windows 7 and Apple's Snow Leopard come out later this year. It'll be free too - so what does this mean for consumers? Plus a mobile phone with an in-built movie projector that'll be in the shops by Christmas!

TRACKS PLAYED

Track:Thou Shalt Always Kill
Artist: Dan Le Sac vs Scroobius Pip
Album: Angles
Label: Sunday Best
Catalog#: SBESTCD24D
Broadcast at: 12:40

Track: Perro Loco
Artist: Forro in the Dark
Album: Light a Candle
Label: Nat Geo Music
Catalog#: Album released September 29, 2009

The Team

Presenter:

Produced by Richard Scott

Email: thiswayup@radionz.co.nz

This Way Up is a weekly two-hour show that explores the things we use and consume.

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