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Updated at 1:15 pm on 3 August 2012
Telecom Retail chief executive Alan Gourdie is stepping down from his role after four years.
Mr Gourdie will leave at the end of October.
Telecom says chief executive Simon Moutter will appoint a new head of retail after he starts his job on 13 August.
Telecom's stock has since fallen 2 cents to $2.68 per share.
Copyright © 2012, Radio New Zealand
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