12 Apr 2011

Low wages seen as opportunity to build market share - call centre

10:17 am on 12 April 2011

Telnet, the largest privately-owned call centre in this country, says the wage gap with Australia and the low New Zealand dollar have created an opportunity for businesses here to build their market share.

Finance Minister Bill English said on Friday that 30% lower wages help give New Zealand a competitive advantage over Australia.

Telnet chief executive John Chetwynd says the gap has greatly benefited his company.

He told Morning Report that while the situation is likely to be temporary, New Zealand companies should take advantage of it and grow their business.

Mr Chetwynd said he pays his employees about 25% more than the minimum wage.