Brownlee downplays need for quake advocacy

8:37 pm on 14 December 2012

Earthquake Recovery Minister Gerry Brownlee says there is no longer a great need for an advocacy service to help Cantabrians deal with earthquake insurance issues.

Earlier this year, the Christchurch City Council voted unanimously to ask for an insurance tribunal or advocacy service to be set up.

Canterbury Earthquake Recovery Authority has promised the service will be up and running by Christmas, providing independent advice to people on insurance issues.

Mr Brownlee says the service will include some type of resolution process for people who are having problems with their insurer, but it will not be on the same grand scale that was initially planned.

He says the pace of claim settlements is increasing and insurance companies are addressing problems with clients.