The Government is being urged to intervene in the case of a woman who was denied benefits for five years because she accepted a lump-sum ACC payout.
Kathy Taewa, from Te Puke, received $35,000 in 2007 after her husband died of leptospirosis contracted at a meatworks.
Mrs Taewa says the meat company's private ACC case manager, Work AON, did not tell her the payout would affect her benefit entitlement.
ACC spokesperson Keith McLay says private ACC managers must provide this information, and checks will be made to see that Work AON is in compliance.
The Council of Trade Unions says the the Government should step in and restore Mrs Taewa's benefit entitlement.