The sole survivor of the Panmure RSA triple killings in 2001 is urging the Government to establish a Victim Services Centre.
The idea is one of 24 proposals put forward as part of a review of victims rights by the Ministry of Justice .
Some of those who made submissions say they want less censorship of Victim Impact Statements read out in court.
Susan Couch, who survived the RSA attack, says she has had to navigate a slew of Government agencies by herself. She says that situation must change, though she's not holding her breath.
A Victims Rights Amendment Bill is expected to be introduced to Parliament next year.