5 Aug 2009

No compensation for Wellington rail disruption

4:17 pm on 5 August 2009

KiwiRail has issued an apology to Wellington rail commuters but will not be offering them any compensation.

The apology follows recent disruptions on the Wellington rail network, which saw a number of trains cancelled due to signal and points failures.

In the half-page apology published in Wellington's Dominion Post newspaper, KiwiRail chief executive Jim Quinn says compensation for last Monday's disruptions would be little more than token.

Mr Quinn says only 8% of feedback from the public indicated riders wanted compensation as a result of the delays.

He says the majority just wanted better communication and more reliable services.