KiwiRail has issued an apology to Wellington rail commuters but will not be offering them any compensation.
The apology follows recent disruptions on the Wellington rail network, which saw a number of trains cancelled due to signal and points failures.
In the half-page apology published in Wellington's Dominion Post newspaper, KiwiRail chief executive Jim Quinn says compensation for last Monday's disruptions would be little more than token.
Mr Quinn says only 8% of feedback from the public indicated riders wanted compensation as a result of the delays.
He says the majority just wanted better communication and more reliable services.