The company that owns a Motueka rest-home says it has sacked several staff following a critical report into its care of residents.
The Nelson-Marlborough District Health Board investigated the Woodlands home after a spot audit in July.
It found residents suffered bed sores that were not properly treated and that wound care assessment and management was inappropriate or inadequate.
Staff were criticised for acting as individuals, not as a team.
Oceania Group chief executive Geoff Hipkins says the company took immediate steps to improve systems and practices.
Overall, he says, it was a good wake-up call, "but all of the issues identified were not what I would consider life-threatening".
Mr Hipkins says a senior clinician took over the home while improvements were made, particularly around care plans.