15 Apr 2010

Small increase in satisfaction with public sector - survey

8:09 pm on 15 April 2010

A State Services Commission survey has found a small increase in the public's satisfaction with the front-line public services they have used.

Sixty-four percent of New Zealanders surveyed last year believed their last experience with a public service was an example of good value for tax dollars spent in comparison with 55% in 2007.

The survey asks questions about people's experiences and perceptions of public services, including satisfaction levels, how much they trust the public services and how they compare with the private sector.

Some 6,500 participants were randomly selected from the New Zealand electoral roll for the 2009 survey and 56% were satisfied.