Retired General Jim Molan has praised Australia's border policy as a "success" and says facilities on Manus Island and Nauru as being "far ahead" of other refugee camps around the world.
Mr Molan, one of the architects of Australia's zero-tolerance border protection policy 'Operation Sovereign Borders', said during a panel ABC discussion he was "absolutely astonished" at the description of Manus Island and Nauru as places of "enormous levels of suffering" where asylum seekers were "essentially kept as hostages".
"I haven't been to Nauru. I have been to Manus and I have been to refugee camps all over the world … I have seen enough information to convince me that if you go to Nauru you will find the most extraordinary medical facilities that most Australian towns would give their right arm for," he said.
"We are so far ahead of refugee camps throughout the world compared to Manus Island that it is not funny.
"It is a policy success; 1200 people died when we tried to do [asylum seeker policy under Labor] in a different way."
Mr Molan said Operation Sovereign Borders was "the new normal", and that Australia was "leading the world".
"There are 14,000 people waiting for weakness on our part … for the people smugglers to cross them into Australia. That is the first point, we need Operation Sovereign Borders and that is the new normal," he said.
"The second point is that no one should ever think that Australia is not doing its bit in relation to this … we are the third largest taker of permanent settlers in the world.
"We are leading the world. No Australian should feel embarrassed about what we're doing for refugees in the world."
Immigrants 'wait 30 years' for family reunions
Lawyer and asylum seeker advocate Shen Narayanasamy disagreed, and cited the example of a Syrian man named Ali who she said was detained on Manus Island.
"Right now we have Ali. He is a Syrian citizen. He has brothers in Sydney … he can see in Syria that war is about to start," she said.
"He applies through the formal safe pathways for family reunion to Australia.
"Do you know what the waiting list in our immigration programme is at the moment for that family reunion? It's 30 years. So he can't get in through that way.
"He is blocked … so what does he do when bombs rain on his house? He gets on a boat and puts his life into the hands of a people smuggler and he comes here and runs into Operation Sovereign Borders.
"That man is now spending the last three years on Manus Island. Is that a policy failure or success?"
Australia's border control policies, which have seen asylum seekers - including children - detained on Christmas Island, Manus Island and Nauru have been heavily criticised by human rights groups and non-government organisations, including the recent UN Human Rights Council's periodic review.
At the UN Leaders Summit on Refugees and Migrants last month, Prime Minister Malcolm Turnbull said his government was working on resettlement options for refugees and asylum seekers on Manus Island and Nauru.