Insurance Claims
Bad backs top list of most expensive health insurance claims
Surgery for bad backs has topped the list of most expensive surgical claims funded by Southern Cross Health Insurance this year, with the biggest claim hitting $222,000.
Family says EQC’s offer is not enough to fix their broken home
A Christchurch family offered a total of $126,000 to fix their damaged on-sold home are concerned it won't be anywhere near enough - but EQC says it doesn't have any proof it won't be. Logan Church… Video, Audio
New Canterbury earthquake help hub opens
The government is hoping a new one-stop shop will help homeowners in Canterbury still struggling with insurance claims, but as Logan Church reports, this isn't the first initiative of its kind in the… Video, Audio
Christchurch hunger striker determined 'to fight on'
Peter Glasson says Southern Response's lawyers are holding up the process, as he waits to reach an agreement with the government insurer. In the meantime, he continues his hunger strike which has seen… Video, Audio
Minister wants third party to help solve hunger strike
Peter Glasson today began a hunger strike in front of Southern Response's Christchurch headquarters, after years of fighting with the government owned insurer to have his policy honoured. Video, Audio
Insurance claims from bad weather top $240 million
This year has seen record insurance payouts for weather-related claims with damage of more than $240 million. But while many have been able to move on with their lives, this year's weather events have… Audio
Class action against Southern Response given go-ahead
A class action by a group of Southern Response policy holders can go ahead after the Court of Appeal rejected an attempt by the Government-owned insurer to throw it out. Lawyer Grant Cameron joins… Video, Audio
'I can't deal with it anymore': Cantabrians protest against insurance company delays
Christchurch woman Jo Petrie, whose St Martins home was damaged in both the September 2010 and February 2011 quakes, lead a protest over delays to settling Cantabrian's quake claims. Video, Audio
Homeowners launch legal action against EQC, insurers
Dozens of Christchurch homeowners are taking legal action against insurers and EQC over botched or inadequate earthquake repairs.
North Canterbury locals struggling after Kaikoura quake
Thirty properties are unlivable while another 170 have restricted access following the Kaikoura earthquake last year. RNZ reporter Conan Young reports from a town meeting. Video, Audio
Southern Response refuses to release legal fees
Southern Response is refusing to say how much it has spent on its legal battle against policy holders who are taking class action against the insurer over their Christchurch quake claims. Video, Audio
Christchurch couple still waiting for quake claim
A home owner in Christchurch who has been waiting five years for an insurance claim settlement says it's not good enough. Audio