Jonathan Elms
Retailers committed to bricks and mortar despite rising rents
Retailers are maintaining their investment in traditional bricks and mortar stores even as more of their customers prefer to shop online. Audio
Investment in physical stores still important to retailers
The Massey University Big Issues in Retail Survey has found that retailers believe improving in-store experiences is more important than any other factor. Professor Jonathan Elms explains. Audio
NZ Retailers spooked by the Amazon effect
New Zealand retailers are genuinely concerend about the "Amazon effect" as the online shopping giant looks to start trading out of Australia. Audio
Keeping NZ's heartland high streets healthy
Insight's presenter, Philippa Tolley heads to the shops to find out why bricks and mortar stores are doing so well, despite bleak predictions of an online shopping takeover. Audio
Warning to retailers about on-line competition
New Zealand retailers are being warned they must gear up for major disruption in the digital market with the prospect of global players like Amazon extending their reach here. Kathryn Ryan talks to… Audio
Retailers continue to rely on store-fronts to drive business
A survey has found retailers believe a physical store presence trumps the online experience when it comes to driving sales, brand and customer loyalty ... in other words bricks over clicks. Audio
Future of Shopping
Head of Massey University's retail programme Associate Professor Jonathan Elms on the future of retail and shopping: which stores will stay, which will go, the influence of the internet, consumer… Audio