Fiji Airways has dropped three places to sit at the bottom of the World's Top 100 Airlines list.
FBC News reports that last year the airline was ranked 97th in the world.
The result was announced after airline customers voted in the world's largest airline passenger satisfaction global survey.
The World Airline Awards are a global benchmark of airline excellence, and widely known as the Passengers Choice awards.
The top five airlines in the world this year are Qatar Airways, Singapore Airlines, Cathay Pacific, Turkish Airlines and Emirates.