Photo: 123RF
It has happened to us all – that feeling of exasperation when you calculate which line will go faster and discover it isn't the one you're in. In his book Does the Other Line Always Move Faster? David Andrews confirms there is a science to choosing the right line and passing the waiting time so that it feels shorter.
Listen to David talk about the myths, misery, secrets and psychology of queuing, or lining up, on Jesse Mulligan 1-4:
