Decent pay will boost public sector productivity - PSA

The Best Start Payment - a $60 a week payment for all new parents up until their baby is one - is set to begin this Sunday. But the Public Service Assocation says the Inland Revenue Department's systems can't cope and staff are being told they will have to process each new payment manually. About 4,000 public sector staff at the Department and at the Ministry of Business, Innovation and Employment have announced strike action for next month as they pursue better pay and working conditions. The Public Service Association' national secretary is Glenn Barclay. He talks to Guyon Espiner.