Calls to listen to families of mental health patients

Byron Armstrong killed his friend because he thought he was a demon, and was found not guilty by reason of insanity, but there were plenty of warning signs the family told mental health services about. Counties-Manukau DHB has apologised for not listening to them. What can families do to get help for a loved one who is unwell? We hear from the lawyer for the Armstrong family, Ron Mansfield, and Dr. David Codyre, a psychiatrist and clinical lead mental lead for East Tamaki Healthcare, a network of clinics providing team-based primary care services to populations in high-needs areas of Auckland.