IRD changes cause more issues for tax agents

Tax agents say they've been left frustrated again by the latest round of updates and changes to the Inland Revenue's systems and website. This is the latest rollout of the IRD's 1.7 billion dollar Business Transformation programme which has been going live in stages. To discuss how these changes are affecting taxpayers and tax agents, Kathryn is joined by Richard Abel, chair of ATAINZ (Accountant and Tax Agent Institute), Di Crawford-Errington from the BookKeepers Association and Terry Baucher, an Indepenedent Tax Agent.