Chinese-owned New Zealand appliance maker Fisher & Paykel Appliances is under the gun across the Tasman for allegedly making false or misleading statements in its extended warranty schemes.
The Australian Competition and Consumer Commission (ACCC) has filed legal proceedings in the Federal Court against Fisher & Paykel Customer Services, and another company, Domestic & General Services.
The ACCC says the allegations involve false or misleading representations by businesses about consumers' statutory rights in the context of offering extended warranties.
The ACCC alleges that Fisher & Paykel and Domestic & General, either on its own behalf or acting as an agent of Fisher & Paykel, sent letters to consumers who had bought a Fisher & Paykel appliance inviting them to buy an extended warranty.
