A Christchurch City Councillor disputes a claim there is no longer a need for an advocacy group to support people with earthquake insurance settlements.
Earthquake Recovery Minister Gerry Brownlee has said the pace of claim settlements is increasing and a grand scale advocacy service is no longer necessary.
Earlier this year, the council voted for an insurance tribunal to be set up.
But Cr Glenn Livingstone said the service has been delayed and scaled back.
He said there is no denying there are still significant insurance problems in the city.
The Canterbury Earthquake Recovery Authority promised the service will be running by Christmas, but the date has now been pushed back into the New Year.