The man in charge of the Immigration Service is promising an end to questionable or poor decision-making by staff who issue visas in the service's Pacific division.
A year-long inquiry released this week by the Auditor-General found multiple deficiencies in the way applications are processed. It said 42% of decisions failed to meet even an adequate standard.
Labour Department chief executive Christopher Blake says there are already improvements in the Pacific division and the amount of poor decision making has halved.
However, he says the division still has a long way to go and serious shortcomings still need to be fixed. But, he said, they will be sorted.
