A person whose threat to an Accident Compensation Corporation (ACC) staff member forced the agency's Tauranga office to close has been identified, the agency says.
An ACC spokesperson said the office on Grey Street was closed to the public after the staff member was threatened over the phone.
It said police were notified and were meeting with the person responsible.
Staff were still working in the office but it would remain closed for the rest of the day.
Police would not elaborate on the nature of the threat.