14 Mar 2017

Door-to-door seller fined $145k for Christmas let-down

9:59 pm on 14 March 2017

A door-to-door electronics sales company has been fined $145,000 for misleading customers about a Christmas sale in 2015.

Sales Concepts Limited was fined in the North Shore District Court after pleading guilty to 10 charges under the Fair Trading Act.

The Commerce Commission said the company sold bundles of electronic goods on layby to customers between October and December 2015, promising they would be delivered by Christmas 2015.

But customers only received one item from the bundle before Christmas and the remainder was delivered when the customer had paid in full.

In the court, Judge Pippa Sinclair said it was clear customers wanted the goods to be Christmas gifts and the company would have known it was being misleading.

She said there was a culture of getting sales, over regards to the impact on customers.