Victim, hero and villain. They sound like characters in a murder-mystery, but this is drama which is played out in workplaces across Aotearoa.
To be exact, it's a drama triangle, a theory about the how and why of workplace conflict.
So what exactly is a drama triangle - and how can we avoid them, or get ourselves out of one.
Sarah Cross who is director of training organisation, Kakapo Consulting talks to Jesse about the issue and how to avoid being caught up in it.
Office workers generic Photo: 123RF
