18 Apr 2024

Dubai airport chaos as UAE and Oman reel from deadly storms

8:04 pm on 18 April 2024

By David Gritten, Francesca Gillett & Ruth Comerford, BBC News

Vehicles drive on flooded streets following heavy rains in Dubai on April 17, 2024. Dubai, the Middle East's financial centre, has been paralysed by the torrential rain that caused floods across the UAE and Bahrain and left 18 dead in Oman on April 14 and 15. (Photo by Giuseppe CACACE / AFP)

Vehicles drive on flooded streets following heavy rains in Dubai on 17 April 2024. Photo: AFP / GIUSEPPE CACACE

Heavy rain has continued to batter Gulf states, causing deadly flash floods and disrupting flights at the world's second-busiest airport.

Dubai International Airport warned of "very challenging conditions" and advised some passengers not to turn up due to areas being inundated by water.

Further north, a man died when his car was caught in flash floods.

In Oman, rescuers found the body of a girl in Saham, bringing the death toll in the country to 19 since Sunday.

On Wednesday, about 300 flights to and from Dubai International Airport - a major hub for connecting flights to every continent - were cancelled, according to Flight Aware data, and hundreds more were delayed.

The airport, which last year served more than 80 million passengers, second only to Atlanta in the United States, warned recovery would take "some time".

On Wednesday it advised against visiting Terminal 1 without confirmation from airlines and avoiding trips to the airport.

Emirates, a major international airline headquartered in Dubai, suspended check-in for passengers departing from the city until Thursday (local time).

Authorities warned that more thunderstorms, heavy rain and strong winds were forecast, with many low-lying areas still under water.

The United Arab Emirates, Oman's northern neighbour, experienced on Tuesday its largest rainfall event since records began 75 years ago.

The National Centre of Meteorology announced that 254.8 millimetres had fallen on Khatm al-Shakla, in the region of al-Ain, over less than 24 hours.

The country averages 140-200 mm of rainfall per year, while Dubai typically receives only 97mm. The monthly average for April was only about 8mm.

Footage from the centre of Dubai showed dozens of submerged vehicles on a flooded part of Sheikh Zayed Road, as well as long traffic jams elsewhere on the 12-lane highway.

Passengers wait for their flights at the Dubai International Airport in Dubai on April 17, 2024. Dubai's major international airport diverted scores of incoming flights on April 16 as heavy rains lashed the United Arab Emirates, causing widespread flooding around the desert country. Dubai, the Middle East's financial centre, has been paralysed by the torrential rain that caused floods across the UAE and Bahrain and left 18 dead in Oman on April 14 and 15. (Photo by AFP)

Passengers wait for their flights at the Dubai International Airport in Dubai on 17 April 2024. Photo: AFP

'It's been total chaos'

Kate and Andrew Golding were among several British tourists stranded at the main international airport. They had been there for 12 hours.

"I'm trying to get on another flight," Andrew, 62, told BBC News.

"My wife, Kate, is standing in another queue as we're trying to hedge our bets."

The couple from Kent were on holiday to celebrate Kate's 60th birthday, a trip Andrew said she will now "never forget".

"It has been worse I think than anyone expected, but the system within the airport has completely fallen apart and Emirates, which I consider to be one of finest airlines - no staff, no information, no coordination, no professionalism, no care - no disaster planning at Emirates, it's weird - big companies normally plan for these events.

"It's been total chaos.

"People are sleeping in the lounges, on the floors, food packets everywhere. It's just been a pretty filthy experience really."

BBC News has contacted Emirates for comment.

Cars drive in a flooded street following heavy rains in Dubai on April 17, 2024. Dubai, the Middle East's financial centre, has been paralysed by the torrential rain that caused floods across the UAE and Bahrain and left 18 dead in Oman on April 14 and 15. (Photo by Giuseppe CACACE / AFP)

Cars drive in a flooded street following heavy rain in Dubai on 17 April 2024. Photo: AFP / GIUSEPPE CACACE

'Passengers shouting'

Elsewhere at the airport, Anne Wing, from Rotherham, South Yorkshire, was with her husband and three children hoping to fly to London Heathrow.

They arrived at the airport at 8am local time for their 11.25am flight, and were initially told it had been delayed by an hour.

"We have spoken to no one from Emirates since 8am this morning," she said.

"Passengers were shouting and rioting at the connection desk, there were no staff to be seen."

"It's horrific, we are squashed in like animals - it is dangerous and inhumane," she added. "It's absolutely ridiculous here".

She said her family had not eaten since lunchtime, and all that had been provided were some "small cartons of water".

The BBC was also contacted by passengers who were diverted to another Dubai airport, known as Dubai World Central, who described similar scenes and a lack of proper meals and water.

No deaths were reported in Dubai, but an elderly man was killed when his vehicle was swept away in a flash flood in Ras al-Khaimah.

Although the rain in Dubai had eased by Tuesday evening, Dubai International Airport warned of further disruption, and said there was crowding.

The intense storm that began on Tuesday morning and continued through most of the day forced the airport to suspend operations for 25 minutes, divert several inbound planes and cancel a number of inbound and outbound flights.

Videos posted on social media showed aircraft ploughing through several inches of water that completely covered the airport's apron and taxiways.

"We are currently experiencing significant disruption due to the weather and are continuously working with our emergency response teams and service partners to restore normal operations as quickly as possible," it said on X, formerly Twitter.

Emirates, one of the UAE's two flag carriers and the world's largest international airline, told customers that check-in had been suspended at the airport for all flights until 9am on Thursday.

The chief executive of Dubai Airports, Paul Griffiths, told local radio station Dubai Eye: "In living memory, I don't think anyone has ever seen conditions like it."

Software engineer Kanish Kumar Deb Barman, who became stuck at the airport on his way home to India, told Reuters news agency: "There are hundreds and thousands of other passengers just like me in this airport who have been waiting for 10 hours, 16 hours, some even for 24 to 30 hours."

The UAE's National Emergency Crisis Management Authority did issue a warning before the storm, telling people to stay at home. The government also told its employees to work from home and private schools were also advised to carry out remote learning.

In Oman, more than 1400 people have been evacuated to shelters. Schools and government offices have been closed as a precaution.

On Sunday, 10 schoolchildren aged between 10 and 15 and an adult were killed when their bus was swamped by floodwater as it attempted to drive through a wadi in the al-Mudhaibi area of Sharqiya province, about 115 kilometres south of the capital, Muscat.

Three other children and the driver were rescued. Two of them were reportedly airlifted to safety after being swept 600 metres from the bus.

The sultanate's council of ministers said it was "filled with grief" over the deaths and sent their condolences to the victims' families.

Precipitation was scarce in Oman. Annual average rainfall ranged from 150 to 300mm in the north, with most falling in pre- and post-monsoon storms.

In the hours that followed the floods, some social media users wrongly attributed the extreme weather solely to recent cloud seeding operations in the country. Cloud seeding, which was when planes spray clouds with particles to make rain, has been going on in the United Arab Emirates for more than 10 years.

However, experts said that at best it would have had a minor effect on the storm and that focusing on cloud seeding was "misleading".

"The UAE does have an operational cloud seeding programme to enhance the rainfall in this arid part of the world, however, there is no technology in existence that can create or even severely modify this kind of rainfall event," said Professor Maarten Ambaum from the University of Reading.

BBC Weather meteorologist Matt Taylor also noted the storm had already been forecast.

"This was already forecast to be a severe weather event. Ahead of the event, computer models [that don't factor in potential cloud seeding effects] were already predicting well over a year's worth of rain to fall in around 24 hours.

"The impacts were much wider than I would expect from cloud-seeding alone too - severe flooding impacting large areas from Bahrain to Oman."

The heavy rain also hit Saudi Arabia and Bahrain, where videos showed cars stranded in flooded roads.

Many factors contribute to flooding, but a warming atmosphere caused by climate change makes extreme rainfall more likely.

The world has already warmed by about 1.1C since the industrial era began and temperatures will keep rising unless governments around the world make steep cuts to emissions.

Additional reporting by Rozina Sini and James Kelly

- This story was originally published by the BBC.