An insurance lawyer is rubbishing the Earthquake Commission's new disaster response model, saying it reinforces a power imbalance.
Instead of dealing with EQC as well as an insurer, customers will now deal directly with their insurer for all future claims.
Advocates say it is like David vs Goliath as the commission and insurers are now acting together.
But as Anan Zaki reports, EQC is defending its new model.
