3 Jul 2012

Having difficult conversations at work

From Jesse Mulligan, 1–4pm, 2:10 pm on 3 July 2012

Research shows that many people are unhappy at work because they feel it's easier to be miserable than to have a difficult conversation to confront the problem. It's an issue John Oetzel, a professor of management communication at Waikato University's Management School, is looking into.