Rising rates are giving Aucklanders a lot to rant about, and it is clogging up the council call centre.
This year the city had an average general rates rise of 3.5 percent with a climate change levy of 2.2 percent on top of that.
Add to that an average increase in property valuations of 34 percent since 2017, with some areas up as much as 59 percent.
All of that means significantly bigger rates bills for some property owners.
Our producer Tom Taylor talked with some of those affected.
Auckland Council's head of rates valuations and data management Rhonwen Heath says it happens every year.
