23 Jun 2023

Goodbye to ghost buses - promise from new AT boss

From Checkpoint, 5:25 pm on 23 June 2023

Goodbye to ghost buses, that's the promise from Auckland's newly appointed public transport boss.

Up to 1,000 Auckland bus services each week have been cancelled because of a driver shortage. While crew shortages are forcing Fullers Ferries to cancel up to 30 percent of its weekly trips.

That's led to heavy criticism of Auckland Transport and frustrated customers. Now AT says to reflect its "unwavering committment to building outstanding customer focused public transport services,"

it created a new role.

And the new Executive General Manager of Public Transport, Stacy van der Putten says her number one priority is more reliable services, and an end to ghost buses.

From July 1 the government policy for half price fares for those 24 years old and younger, and free fares for children kicks in.

AT says it expects to have an update on Monday about how that will work with concession cards.