Ever experience that sinking feeling at the Airport baggage carousel when you've arrived at your end destination but your undies, tooth brush and the rest of your precious luggage has not?
It's arguably one of the biggest travel buzz kills. But Air New Zealand's rolling out a new baggage tracking app to take some of the guess work out of finding lost luggage.
Air New Zealand's chief customer Officer, Leanne Geraghty, speaks to Lisa Owen.
